The operational plan is valid for one year at a time.
UKÄ highlights five areas of agency-wide development in the 2020 operational plan:
- Digital transformation and innovation at UKÄ
- Sustainable development
- The provision of competence on the labour market
- Ways of increasing benefit
- Attractive workplace
The plan also include UKÄ’s budget and funding, as well as a risk analysis on the strategical level. Activities on the operational level are described in operational plans specific to each department (not translated into English).